Returns & Exchanges

At Simplicity Laser, we want you to be completely satisfied with your aesthetic journey. If your results or products do not meet your expectations, we offer a streamlined return and credit process to ensure your skin goals remain our top priority.

Return Process

• 1.
  Contact Guest Services

  Reach out to our dedicated support team via phone or email within 30 days of your purchase to initiate a return or service credit request.

• 2.
  Provide Proof of Purchase

  Submit your digital receipt or account details along with a brief explanation for the return to help us improve our service standards.

• 3.
  Return Unused Products

  For skincare and retail items, ship the unused portion back to our processing center using the provided pre-paid shipping label.

• 4.
  Receive Refund or Credit

  Once approved, your refund will be processed to your original payment method or applied as a service credit to your Simplicity Laser account within 7-10 business days.